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- (916) 805-4221
- Mon - Sat 9am - 6pm
Read FAQ’s
Pontoon Boat- 25+ (must have a valid driver’s license)
Sea-Doo (personal watercraft) - 21+ (must have a valid driver’s license)
If you need to cancel your reservation, the following policies apply:
31+ Days prior to booked date - 100% refund (less processing fees)
7-30 Days prior to booked date - 50% refund (less processing fees)
Less than 7 days - loss of payment Any loss of payment may be used on another booking scheduled within the current year rental season.
If you need to reschedule, the following policies apply:
- We allow 1 (one) reservation date change without a fee (based on availability). The date must be within the current year rental season.
- Additional reservation changes will incur a $100 change fee for each reservation change request (based on availability). The date must be within the current year rental season.
- If you are a No-Show for your scheduled departure date and time, you will forfeit your entire payment and will not be able to reschedule with a reschedule fee.
- If the rental site is closed due to unsafe weather conditions on the day of your reservation, we will notify you to reschedule for the next available date.
No credit or partial credit will be provided for returning a rental item to the dock before the scheduled return time (if you return an item early, there is no credit for unused time).
If the weather becomes inclement, the excursion will be rescheduled for the next available date provided by Stingray H2O Rentals. If their heavy rain, gale force winds, or United States Coast Guard craft advisories you will be notified via phone, email or text on the day of your reservation. Charters are cancelled at the dock staff’s discretion and will be rescheduled.
Make sure to bring a wonderful attitude. Please wear comfortable clothes and dress for the weather. Depending on the time of year, it is often cooler out on the water so we suggest you bring a jacket.
For kayaking and paddleboarding, come prepared to get a little wet from the drip of your paddle and be out in the sun. Lightweight, synthetic clothing is best.
Sunscreen, sunglasses, camera, beach towels or blankets and hats, are also recommended, depending on your type of rental. No alcohol allowed on kayaks, paddleboards, and electric hydrobikes.
If you have a reservation, please arrive at least 15-20 (30-45 for Pontoon and Sea-Doo rental) minutes before your scheduled time to receive your safety briefing, complete waivers, sign any other documents, and get fitted for your Personal Flotation Device (non-charter, pontoon, PWC rental).
LATE ARRIVAL DOES NOT EQUAL EXTENDED TIME. Upon your arrival, we still need to conduct our check-in procedures.
Stingray H2O Rentals is conveniently located at 4950 Buckley Cove Way, Stockton, CA 95219. There is free guest parking in both lots at the marina as well as free street parking is available along Benjamin Holt/Embarcadero Drive.